Premier Autocentres
Call us on 020 8850 0066 020 8850 0066 or visit us in Blackfen, near Sidcup
premier autocentres internal
184-214 Blackfen Road, Blackfen, near Sidcup, Kent, DA15 8PT
Phone Us
Sales: 020 8850 0066
Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 08:00 - 16:00
Sunday Closed
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Available at Premier Autocentres

Contact information for Premier Autocentres

Email or Call us at Premier Autocentres in Sidcup

All our calls are recorded for training and monitoring purposes

Consultation with our customers is the key to our service, and our knowledgeable administrative staff are always happy to take inquiries on any aspect of our business via telephone or email. Whether you want to know more about any of our vehicles, after sales servicing, financing packages or special offers, our advisers will be able to provide the information you are looking for.

Due to the extended opening hours of our Sidcup showrooms ( 8am-6pm Monday to Friday and 8am-6pm on Saturday, we are now closed on Sunday), it is easier than ever to communicate with us. Even if you cannot reach us within our opening hours, simply leave a message and we'll get back to you fast.

You can also contact us out of hours 7 days a week. Talk with our live chat services, call 07890 224466 until 10pm or email sales@123premier.com

We are in a convenient location near the Blackfen area of Sidcup. Close to the London A2 main road and 10 minutes away from the M25 motorway and the Dartford Tunnel Bridge. Making us accessible to our customers not only from London but also near Bexley, Bexleyheath, Bromley, Dartford, Eltham, Greenwich, North Greenwich, Orpington, Swanley and Welling as well as the counties of Kent and Essex.

The complaints process

While the FCA is carrying out their review, it has introduced new rules that pause the usual 8-week deadline for us to respond to complaints, where there was a discretionary commission arrangement in place. Customers can still complain, but we don’t have to respond to their complaint until after 25 September 2024, at the earliest.

If they were sent a final response between 12 July 2023 and 20 November 2024 they’ll have up to 15 months to refer their complaint to the Financial Ombudsman Service, rather than the usual 6 months.

Please make sure you maintain customer records and documentation during this time and continue collating information on any complaints you receive to help support with the FCA review.

To find out more information about the FCA review of discretionary commission arrangements, please visit their website.

Car finance complaints | FCA

This is for the Discretionary Commission Arrangement complaints that have increased after the Martin Lewis showText here ...